Frequently Asked Questions
Please read our FAQ before sending us a message.
We normally ship orders $70 or more free to USA. Other countries at a discounted rate
We accept Visa, MC, Paypal and Stripe.
Depends on location normally 5-7 business days. International times will vary due to customs.
We use latest encryption technology to ensure safety
We package your order and ship out normally next business day
Yes we have a limited affiliate , and wholesale program. Please contact us for more info.
We offer 30 day returns and refunds less shipping.
Due to health concerns damaged, stained and pillows with odors are not returnable.
For additional support M-F 9-5 EST
Message us on facebook
https://www.facebook.com/BackPillow/
service@backlevel.com
(786) 474-3936
Office Location West Palm Beach, FL
Send us an email